Assistance
Please use this page to contact us if you have not been able to find the answers you are looking for through the "Frequently Asked Questions" on our homepage.
#FAQ
Do you have any doubts or questions?
See the frequently asked questions below to find your answers
We have two types of sale.
1) Appointment in person: you will visit our warehouse and you will have a chance to choose the perfect stuff for your vintage shop choosing among more than 100 clothing categories.
2) Handpick videocall: this is the most comfortable way to choose the best stuff for your shop, you just need to send us a list of the categories you are looking for and the we will prepare the perfect selection for you, specifically based on your style. Once we are ready, we will have our meeting and you will choose the items you like from our selection.
Minimum spend if 700€ in both cases.
The shipping company we work with is very reliable and fast and it offers dedicated support to our customers. It only takes 3-5 working days for the stuff to arrive. The day after the boxes have left we will send you a tracking code so you can check where your boxes are in every moment.
Quality is one of the core values of our company that’s why despite being produced a long time ago the garments we propose to our customers are in perfect conditions. We do a meticulous work everyday to check all the items and take off all the clothes which present big spots or holes so you will buy only the finest vintage stuff for your shop!
Purchasing by kilo allows you to choose a clothing category from those available and buy the boxes based on their weight.
If you place an order over €700, you can have a video call during which you will receive assistance on the items to be included in the boxes, otherwise in the boxes there will be random items of the chosen category
Yes, in the boxes you will find items related to the chosen category, for example if you choose the Box Mix Sport inside there will be sports items, so you will not find classic, casual items etc.
The video call takes place via reservation that you can make by sending a specific request using the Contact page of our website, a video call will then be made via our company Whatsapp number
No, on our site you can only buy boxes by the kilo or specific boxes containing a number of items, it is therefore not possible to buy just one item... all the products that you view individually on the catalogue are only indicative, demonstrative to give you an idea of what you could find inside our boxes
On our site we accept all the classic payment methods, such as Mastercard, Visa, Maestro, Amex credit cards, etc. In addition, we accept payment with Paypal, and installment payments with specific partners that you will find listed at the time of checkout.
Ordinary clothes for extraordinary people
Discover our products
#contact
Contact us via Email
send a request via email explaining your doubts, we will answer you as quickly as possible
Or concact us
Via whatsapp using the button below